Frequently Asked Questions
Category Question Answer
General What will happen if I forget my logon password? If you forget your logon password you will not be able to log on to our service. However, you can still contact us via eMail message and advise us about your forgotten password problem. Identify yourself in your message by giving us your registered callsign and your correct eMail address so that we can search for your existing account/profile data. In most situations our support staff will re-send your log on password to your correct eMail address or will otherwise give you further instructions to follow. Hint: Save our eMail address ( for use from your eMail client program.