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Recent Posts| »Forums Index »General Interest Support »Support - English speaking »Gold Membership Downgraded Without Warning & Unfair Based on My Total Contributions to eQSL.cc | 
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| Author | Topic: Gold Membership Downgraded Without Warning & Unfair Based on My Total Contributions to eQSL.cc (6 messages, Page 1 of 1) |
 N8SK Anthony Posts: 10 Joined: Jan 25, 2012  
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Posted: Dec 9, 2016 04:22 AM
Msg. 1 of 6
Without any prior warning or notice that I'm aware of, my "Gold" membership got downgraded today when I logged onto eQSL to "Silver". This despite my significant total donations to eQSL. This doesn't seem fair.
Tony/N8SK N8SK Anthony W. Hackenberg |
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VA3KAB David Bell Posts: 1056 Joined: Jan 25, 2006 
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Posted: Dec 9, 2016 11:35 AM
Msg. 2 of 6
Yes, we discovered that when we logged in this morning.
In my case I got downgraded from Gold to Regular. Looks like some sort of programming glitch, hopefully the webmaster will get it fixed ASAP. 73, Dave - VA3KAB |
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G3YMC Dave Sergeant Posts: 31 Joined: Jan 1, 2003 
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Posted: Dec 9, 2016 11:36 AM
Msg. 3 of 6
Likewise, but I have gone right back to Regular. I was one of the ones upgraded to Gold some 10 years ago when we understood it would be for life despite future changes to the levels. I see that Gold is now not listed as an option for membership and a new 'Platinum' has appeared. Fortunately at the moment nothing seems to have changed and I still have my existing eQSL with uploaded image. Doing this change with no notification whatsoever is just not on.
73 Dave G3YMC G3YMC Dave Sergeant |
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G3YMC Dave Sergeant Posts: 31 Joined: Jan 1, 2003
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Posted: Dec 9, 2016 02:40 PM
Msg. 4 of 6
OK, they seem to have sorted it, now back to Gold. I see the note that Gold has been replaced by Platinum, will we see another change soon?
73 Dave G3YMC G3YMC Dave Sergeant |
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N8SK Anthony Posts: 10 Joined: Jan 25, 2012
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Posted: Dec 11, 2016 07:15 AM
Msg. 5 of 6
The unexpected downgrade from Gold to lower membership levels (Silver, in my case) is not completely fixed. My primary account is now fixed and shows "Gold" level membership. However, some of my attached accounts are still showing "Silver" instead of "Gold".
N8SK Anthony W. Hackenberg |
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VA3KAB David Bell Posts: 1056 Joined: Jan 25, 2006
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Posted: Dec 11, 2016 10:29 AM
Msg. 6 of 6
Ok, I fixed up the attached accounts. All the attached ones need to be fixed manually.
Note to anyone else having this problem: The fastest way to get it sorted is to contact support directly using the "Help!" link at the top of this page. 73, Dave - VA3KAB |
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