Using HRD for my logging.
The DX Cluster is set to automatically upload the current AGMemberList.txt.

For several days I have noticed that no eQSL AG members are showing on the DX Cluster. (they do not have a check by them if they use eQSL)

I go in and have to manually "update" the list even thought I have it set to auto update when I start up the program.

When I manually update it, it load fine.

I'm using the same location address to manually update it as the auto function is using.

Is your system having problems? I have already gone to HRD with this since it is their program. They have told me that they contacted you in these same forums and your chat system and did not get any responses from you.

Please look into this issue. The manual update is a nuisance, but can be dealt with. Please make sure there is no problem on your end.

Bob
W8RID

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W8RID Bob Davet

The only way to get hold of support is either by these forums, or via the email link at the top of this page.

The Help! link is the best and fastest way to get an answer from us, we are all volunteers here, not all of us have time to browse forums, and certainly no one has time to hang out in some chat room.

As far as I know we have never been contacted by anyone from HRD.

There is no difference between you manually downloading the AG member list or a program downloading it, it is the same list, same location.

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73, Dave - VA3KAB

There is something going on with the AG members list.

at 12:05 UTC. Loaded HRD. Checked the DX Cluster info. The eQSL AG list had zero entries and was dated 3/31/2016 2:36:43PM.

Now I just manually went to the list and I got a "404 file or directory not found" error.

Please check this portion of your system. Something seems to be not working as it should.

Bob
W8RID

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W8RID Bob Davet

Started this thread on 3/29/16.
Was told that you are all volunteers and I can appreciate that and that I should send this to the "Help" link for quicker action since you don't regularly browse the forums. I get that too.

Did what you requested on 4/1/16.

Got a reply stating you were sending this to your web guy.

As of this posting, the file still gives me the 404 error and logging programs cannot load it.

I understand and appreciate that fact that this is all volunteer work.

But when something that so many may rely on isn't working that should push it to the top of your fix list.

What is the status of it, because as of 4/3/16 at 1133 UTC it still isn't working.

Thanks

Bob

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W8RID Bob Davet

It is there as I type this (1153 UTC) and it was generated at 1100 UTC, so not sure why you couldn't see it at 1133 UTC??

There is definitely a problem, I have contacted the webmaster about it, and he has acknowledged that there is an issue.

To keep you in the loop, basically that file is generated every six hours to pick up new AG accounts. It takes around 15 minutes to rebuild the file. What is supposed to happen is that until the new file is built, the old one should still be available, however that is not always the case.

Sounds like it should be a simple fix, however it is apparently harder than it sounds.

So, all I can tell you is that he is aware of the problem and will look at it when he can. I'll update this post when I hear back from him.

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73, Dave - VA3KAB

He thinks he may have it fixed, let us know if you run into any additional problems getting that file please.

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73, Dave - VA3KAB

As of about 15min ago it was working.
If uploaded. Had the correct date and time and most of all the file was there.

I will keep an eye on it and let you know if I notice any other issues with it.

Thanks for looking into this.

Bob
W8RID

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W8RID Bob Davet